Shipping Policy

Please note we only ship to South African addresses.

HOW LONG IS THE SHIPPING TIME?

Shipping costs are R65,00 for orders below R1000, and Free for orders above R1000.

Orders will be shipped depending on the fulfillment center the product is from.

  • Average Delivery time 7 to 14 Business days.
  • The average handling time is 1 to 4 business days.
  • Average transit times to  : 5 - 10 Business days

There are circumstances that are out of control (natural disasters, holidays, weather,customs etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time.

WILL I RECEIVE A TRACKING NUMBER?

Yes, All orders have a tracking number. Tracking number will be provided by way of email.

 

DO I HAVE TO PAY CUSTOMS?
No customs chargers are payable, the custom fees are paid by us, not you as the client.

I HAVE ENTERED AN INCORRECT ADDRESS

need help tracking your order you are welcome to contact us for assistance. 

If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email at support@deal-hub.co.za If the address is wrong, we can correct this within 24 hours.

I HAVE A QUESTION THAT WASN'T ANSWERED, CAN YOU PLEASE HELP?

If we still haven't managed to answer your question please feel free to contact us  and we will do our best to reply within 24 hours :)

Contact details

email: support@deal-hub.co.za

call us: 0108246750

Visit us: Constantia view office estate Block no 2. 2 Hogsback Avenue Quellerina, Constantia Kloof, 1709