Delivery Information

HOW LONG IS THE SHIPPING TIME?

All items come internationally. Orders will be shipped via Buffalo Logstics or Aramex.

Orders will be shipped depending on the fulfillment center the product is from.

  • Average transit times to Major City : 7 - 15 Business days
  • Average transit times to Regional Areas : 10 - 20 Business days (Regional and 

There are circumstances that are out of control (natural disasters, holidays, weather,customs etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time.

We do not Refund late orders, you can only return item to our supplier in Shenzhen once received within 3 days of receiving the order.

WILL I RECEIVE A TRACKING NUMBER?
We provide tracking for every order. Tracking will be available once your product is shipped. Each individual product has its unique time for tracking information to become available.

When you receive your tracking number, if you need help tracking your order you can go here. Contact South African Warehouse

DO I HAVE TO PAY CUSTOMS?
No customs chargers are payable, the custom fees are paid by us, not you as the client.

I HAVE ENTERED AN INCORRECT ADDRESS!

If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email at info@deal-hub.co.za If the address is wrong, we can correct this within 24 hours.

I HAVE A QUESTION THAT WASN'T ANSWERED, CAN YOU PLEASE HELP?

If we still haven't managed to answer your question please feel free to contact us and we will do our best to reply within 24 hours :)